If you participate in our loyalty program “peakpoints” World hotels AG(Main Airport Center unterschweinstiege 2-14, 60549 Frankfurt am Main, Germany, “Worldhotels”)will use your registration data(your name(first and last name), salutation email address, your home country, language in which you wish to communicate as well as additional information you provided in course of the registration as for example your date of birth or your telephone number) as well as basic information about your stays collected by participating affiliated hotels (check-in, check-out date and room revenue) to manage your Peakpoints account, send you Peakpoints communication, if you did not object newsletters from Worldhotels and, if applicable, from the hotel where you registered from Peakpoints and from other hotels whose newsletter you wish to receive.
Your member profile is stored in a centralized system operated by Worldhotels. Affiliated hotels of the Worldhotels group from all over the world as well as customer service personnel or administrators of the system storing the Peakpoints program or if you grant access by telling your Peak Code.
Worldhotels has set up a comprehensive system of security practices and procedures which has to be respected by any person having access to your member profile.
Your member profile will be deleted if you unregister from the program unless this would infringe statutory retention period.
You may find additional information about Peakpoints in the Terms & Conditions. For any remaining questions or queries regarding Peakpoints you may contact firstname.lastname@example.org. Please allow up to three(3) business days for a response.
Pre-and post-stay communication
Guests at our hotel will receive pre-and post-stay communication welcoming your at our hotel and informing about the number of Peakpoints you could earn with participation in the Peakpoint program. For this purpose we will use your name, contact data and basic booking data.
If you do not sign up for Peakpoints your data will be deleted one year after collection of the data.